3353 Peachtree Road Suite 540 Atlanta, GA 30326


Office

404-205-8135

101 Arch Street, 21st Floor Boston, MA 02110


Office

617-848-5435

abbot

8111 Lyndon B Johnson Fwy Suite 1045 Dallas, TX 75251


Office

972-684-5606

Doug Davis

1453 3rd Street Promenade, Suite 310 Santa Monica, CA 90401


Agency Oasis Los Angeles

727-420-1019

Greg Rice

1412 Broadway New York, NY 10018


Office

212-817-6597

abbot

150 California Street, Suite 300 San Francisco, CA 94111


Office

727-420-1019

Greg Rice

In the Southeast Region, contact Nathan Christopher.

To submit an RFP, please use the form below and Nathan willl contact you.


404-205-8135

US-East@agencyoasis.com

In the Northeast Region, contact Mark Abbott.

To submit an RFP, please use the form below and Mark will contact you.


617-848-5435

US-East@agencyoasis.com

In the South & Midwest South region, contact Doug Davis.

To submit an RFP, please use the form below and Doug will contact you.

972-684-5606

US-South@agencyoasis.com

In the Western region, contact Greg Rice

To submit an RFP, please use the form below and Greg will contact you.

727-420-1019

US-West@agencyoasis.com

In the New York region, contact Mark Abbott.

To submit an RFP, please use the form below and Mark will contact you.

212-817-6597

US-East@agencyoasis.com

In the Western region, contact Greg Rice.

To submit an RFP, please use the form below and Greg will contact you.

727-420-1019

US-West@agencyoasis.com




Or, submit an inquiry here:

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Commerce - Customer Experience

agency oasis customer experience

Commerce Strategy | Customer Experience | Technical Expertise | Digital Execution | Managed Services

Today, consumers buy what they want, where they want, and when they want to. In the new Age of the Customer, whether you are a Manufacturer, Distributor, or  an Online or an Omnichannel retailer, you have to be ready to deliver.

We help you gain a deep understanding of your customer personas, what motivates them, and the buying journey the each have. We'll identify the rich content and technologies necessary to support personalization and contextual awareness required for today's ubiquitous commerce. And we'll help you implement the right content development and delivery tools that effectively support your sales and marketing channels and ensure a seamless customer experience.

Our Customer Experience team helps you:

  • Gain a deep understanding of your market, target customers, personas, buyer journey, competitors, sales and marketing channels, and your ability to execute
  • Create an information architecture that supports the buyer journey and identifies the informational content, product information, navigation, and click paths required to facilitate easy buying decisions
  • Interpret your brand and translate it to digital media
  • User Interface Design including the required creative and mockups for your site to support all device types
  • Build clickable prototypes
  • Conduct usability testing to solicit early feedback on the user interface design
  • Install and manage the required analytics and establish reporting to measure success and drive continuous improvement

How we do it

Our team of information architects, creative, design and user experience experts will work with you to understand the entire customer journey. We'll do initial primary and secondary research to develop a baseline to begin the design process. Our ongoing, agile methodology solicits iterative feedback from key stakeholders, ensuring your customer's online experience is intuitive, natural, and consistent with your business. 

Learn about our Technical Expertise

Contact us:

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